Contractor Process

Rose Hill works with many of the area’s best contractors, architects, and other allied professionals to provide products, installed services, & industry specific consultation, for the benefit of their clients and/or our mutual clients. We are here to work together for mutual benefit.
​​

STEP 1: Consultation

• Schedule a showroom, phone, or virtual appointment.
• If you are planning to send your clients to us first, please let us know, and encourage them to set up an appointment. We do make it a point to ask all new showroom visitors if they are already working with anyone else on the project, or would like to work with any contractors, architects, or other allied professionals. We explain that we have working relationships with many great professionals, in a variety of ways, and want to make sure that we are serving those need accordingly. If your clients do come to us fist, we will be sure to contact you to discuss the project and how we may be of assistance.
• We will discuss all products and services needed, provide a tour of the showroom and discuss the next steps.

 
STEP 2: Selections and Services

• Provide us with plans and specifications and let us know if installed services will be needed.
• If design or consultation serves are needed a sperate meetings will be scheduled.
• Schedule a showroom appointment and let us know how we can best assist you and your clients. We can be involved in the selection process if you would like, or we can just be there to answer specific product questions and guild you around the showroom as needed.
• We will work to provide estimates, designs, & specification agreements as needed.

 
STEP 3: Order, Delivery, & Installation (if applicable)

• We will order all products and schedule services if needed.
• We will coordinate with you and/or your client as you would like.

 
Step 4: Completion, Payment, & Warranty

• Final Completion, delivery and/or installation.
• We will address and issues or such as missing or damaged product on an individual basis.
• If we need to replace or repair products that we did not install, and they are not covered under manufactures warranty, we will work with you to find the most efficient solution for you and your client.
• All manufactures warranties will apply as in their individual policy, under state guidelines.